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Technical Sales Representative / Customer Service (m/f/d)

We are more than just an employer. We are V-LINE.

250 colleagues, 10 locations, 4 continents: We are V-LINE - and are looking for you to join our team!

For our headquarters in Sehnde near Hanover, Germany, we are looking for the next possible date for a:

Technical Sales Representative / Customer Service (m/f/d)

As a technical sales representative in Customer Service, you are primarily responsible for ensuring our customers can rely on us. With your structured and service-oriented approach, you will ensure that inquiries, quotes, and orders are processed smoothly and professionally – thus creating a positive customer experience.

 

Your tasks:

  • Providing technical customer support, both written and verbal, during the inquiry, quotation, and order stages
  • Technical evaluation of material specifications and technical requirements
  • Preparing customer quotations, including sales price calculations, taking the competitive situation into account
  • Monitoring our delivery commitments, including coordination and communication regarding schedule optimizations and delays
  • Coordination and communication of queries and rejections regarding customer inquiries
  • After-sales services – communication and management of complaints/returns
  • Building a close customer relationship to identify needs and market trends early on
  • Creating a positive customer experience through our services
  • Managing complaints and expectations with our customers
  • Representing the company and its range of services to our customers


Your profile:

  • Completed commercial training
  • Gopd technical understanding, especially of technical material specifications and technical requirements
  • Ability to interpret and evaluate technical documentation, standards, and specifications
  • Experience in technical sales or customer service is desirable
  • Fluent German and English skills (spoken and written)
  • High degree of customer focus
  • Intercultural skills and ability to work in a team
  • Communicative and articulate
  • Solution- and results-oriented work
  • Good scheduling and reliability

 

Our offer:

  • Varied tasks in an international environment
  • Flexible working hours and the opportunity to work remotely
  • Attractive compensation with vacation and Christmas bonuses
  • Participation in the Hansefit sports program
  • Bicycle and equipment leasing and our Corporate Benefits Portal
  • Company pension plan
  • Support for public transport
  • Permanent employment contract
  • Internal coaching and employee development
  • Flat hierarchy and open corporate culture

Would you like to contribute your knowledge and experience in a lively, dynamically growing environment? We are looking forward to people who meet new challenges with commitment and team spirit.
Please send your application stating your salary expectations and availability.
Absolute discretion is a matter of course.

About us:

V-LINE EUROPE, with more than 150 employees at its Sehnde site, is the headquarters of the international V-LINE GROUP. 250 colleagues, 10 locations, 4 continents: We are V-LINE. Medium-sized company and innovation go hand in hand and merge into what we do really well: providing a wide range of service solutions for the optimized procurement of spare parts for our customers worldwide - and all this for more than 40 years.

I am looking forward to your application!

V-LINE EUROPE GmbH
Elena von Jan 
Borsigring 11
31319 Sehnde

Phone: (+49) 5138 7008 0

I am looking forward to your application!

V-LINE EUROPE GmbH
Elena von Jan 
Borsigring 11
31319 Sehnde

Phone: (+49) 5138 7008 0

Apply now »